HVAC Touch Inc

We run a small commercial plaza in Mississauga and switched our HVAC maintenance to HVAC Touch about eight months ago after our previous contractor kept missing scheduled visits. The difference has been significant. Their maintenance program is thorough, detailed inspection reports after every visit, photos of any issues, and clear recommendations with pricing so there are no surprises. When our rooftop heating unit developed a problem in the middle of winter, they had a technician on site within a few hours and got us back up and running the same day, which our tenants really appreciated. The team is knowledgeable, licensed and professional, and I trust their recommendations. The only reason I'm giving four stars instead of five is that scheduling the initial onboarding visit took a little longer than I'd have liked, and there was some back-and-forth getting all our units properly documented. That said, once they were set up, the service has been consistent and reliable, and their pricing is fair and transparent for the level of service provided. For any commercial property owner in the GTA who's tired of chasing their HVAC contractor to actually show up, these guys are a solid, dependable choice and I'd happily recommend them.

We had our 22-year-old furnace and air conditioner both give out within a few months of each other, so we knew we were looking at a full system replacement heading into winter. We got quotes from four different companies, and HVAC Touch stood out immediately, not because they were the cheapest, but because Amin took the time to actually do a proper load calculation on our home rather than just quoting whatever size matched the old unit. He walked us through the differences between a standard high-efficiency furnace and AC versus a cold-climate air-source heat pump, explained the available rebates in detail, and helped us understand the long-term energy savings without any pressure or upselling. We ended up going with a heat pump paired with a high-efficiency gas furnace as backup, and it has been fantastic, our winter gas bills are noticeably lower and the house is more evenly heated than it ever was before. The installation crew was punctual, tidy, and clearly experienced. They laid down floor protection throughout the house, hauled away all the old equipment, re-did some poorly-sized ductwork connections from the previous install at no extra charge, and took the time to walk us through the new smart thermostat before they left. They also handled all the rebate paperwork for us, which was a huge relief. A few weeks later Amin personally followed up to make sure everything was running well. It's rare to find a company that combines this level of technical knowledge with genuinely honest, no-pressure service. Our whole family is thrilled with the result and we've already recommended them to two neighbours who are now customers as well.

As the property manager for a mid-rise condo in North York, HVAC is one of the biggest headaches I deal with, and finding a contractor who actually understands commercial and building systems, not just residential furnaces, has been a challenge for years. HVAC Touch changed that completely. We brought them in during an emergency when one of our rooftop units failed in a July heat wave, and Amin's team had a temporary cooling solution in place the same day while they sourced the replacement unit. What impressed me most was the communication: I received a detailed written assessment with photos, three equipment options at different price points, and a clear timeline before any work started. The rooftop unit replacement itself was seamless, they coordinated the crane, handled the permits, dealt with the gas and electrical, and had the new Carrier RTU commissioned with zero disruption to residents. They also flagged that two of our other units were nearing end of life and put together a phased capital plan so the board could budget properly instead of getting hit with another emergency. Their technicians are TSSA-certified, fully insured, and genuinely professional, they showed up in uniform, cleaned up every day, and treated the building and residents with respect. Since then we've moved our entire preventive maintenance contract over to them, and our emergency calls have dropped dramatically because they're actually catching issues before they become failures. For any condo board or property manager in the GTA looking for a commercial HVAC partner who's reliable, transparent, and knows building systems inside and out, I cannot recommend HVAC Touch highly enough. Worth every penny.